Shipping policy

Delivery Charges

Order value up to £18.00 - £3.50

Order value up to £40.00 - £4.99

Order value over £40.00 - Free carriage

Carriage costs and delivery areas

The carriage costs displayed are valid for the UK only. Orders are normally dispatched using courier or Royal Mail, and are subject to their terms and conditions, including timescales. Our carriage costs are subject to change or variation at any time and without notice.

Overseas carriage costs are available upon enquiry. For overseas orders, you are solely responsible for the payment of any import duties and taxes levied in your country of residence.

Delivery details

It is the customer’s responsibility to provide correct delivery address details, including the correct name and address, including postcode. All orders will be sent to the name and address indicated within the order, unless specifically notified at the time of ordering. If our carriers are unable to deliver any order due to any error in the address details provided by you, you will be charged for the order in full.

On the occasion of there being no answer at the specified delivery address and no alternative delivery instructions, our courier will normally attempt to leave the order at a neighbouring address (at their discretion) unless specifically instructed not to do so at the time of ordering.

If the delivery company cannot deliver to your address and are unable to leave the delivery with a neighbouring address and there are no delivery instructions or safe place to leave the order, the delivery may be returned to the depot or a collection point, and you will become responsible for collection.
If at the time of ordering you request your order be left in a specific place and the carrier cannot obtain a signature to confirm the delivery of the order, it will be left at your own risk; we accept no liability for loss or damage.